Privacy Policy for Azma Coworking
Last updated: 28 November 2025
1. Introduction
Welcome to Azma Coworking Space (“we,” “our,” or “us”). We are committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019 (DPA) and its accompanying regulations. This Privacy Policy explains what information we collect, how we use it, your rights, and how to exercise them.
By using our website, facilities, or services, you consent to the practices described in this policy.
2. Lawful Basis for Processing
We collect and process personal data based on one or more of the following lawful grounds:
- Your consent (e.g., marketing communications, cookies)
- Performance of a contract (e.g., memberships, bookings)
- Compliance with legal obligations
- Legitimate interests (e.g., security, service improvement)
3. Information We Collect
a. Information You Provide
- Name
- Email address
- Phone number
- Company or project details
- Billing and payment information
- Messages submitted via forms or email
b. Automatically Collected Information
- IP address
- Browsing data and device details
- Usage analytics
- Cookies and similar tracking tools
c. Booking & Membership Information
- Reservation details
- Access logs for Wi-Fi, workspaces, and facilities
- Attendance at events or workshops
4. How We Use Your Information
We use your data to:
- Provide, manage, and improve our services
- Process bookings, memberships, and payments
- Facilitate access to our facilities and Wi-Fi networks
- Communicate updates, notices, or support responses
- Enhance security and prevent misuse
- Send optional marketing communications (only with consent)
- Comply with legal and regulatory requirements
5. Cookies & Tracking Technologies
We use cookies to improve performance, personalize content, and analyze traffic.
You will be asked to provide consent for non-essential cookies when you first visit our site. You may withdraw or modify consent at any time through your browser settings or our cookie banner.
6. Data Sharing and Third Parties
We do not sell your personal data. We may share data with:
- Payment processors
- Booking and customer management platforms
- IT and cloud service providers
- Security and analytics partners
All third parties are obligated to protect your data and process it only for the services they provide.
7. Cross-Border Data Transfers
If we transfer or store personal data outside Kenya, we ensure:
- The destination country offers adequate data protection safeguards, or
- Appropriate contractual safeguards are in place, or
- We obtain your explicit consent
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. After retention periods expire, data is securely deleted or anonymized.
9. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encrypted payment processing
- Secure Wi-Fi networks
- Access control protocols
- Regular system monitoring
However, no method of transmission or storage is fully secure.
10. Your Rights Under the Kenya Data Protection Act
You have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability (where applicable)
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC)
You may exercise these rights by contacting us at [[email protected]].
11. Data Breach Notification
If a personal data breach occurs that may compromise your rights or freedoms:
- We will notify the ODPC within 72 hours, and
- We will inform affected individuals unless the data was encrypted or otherwise protected
12. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices or content.
13. Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect their data.
14. Changes to This Policy
We may update this Privacy Policy occasionally. Updated versions will be posted on this page with the revised date.
15. Contact Us
For questions, requests, or concerns regarding this Privacy Policy:
Azma Coworking Space
Email: [email protected]